Cayan Library
ILL Instructions
How do I request material through interlibrary loan?
1. Verify the library does not own the material (more information
below).
2. Go to the library home page.
3. Click on "Interlibrary Loan."
4. Click on "ILLiad."
5. Logon using your SITNet ID.
6. Register as an ILLiad user. You will be asked for your U number (the
number on your SUNYIT ID); this is a required field. You need to
register only once.
7. Select, complete and submit the relevant online form.
How do I check to see if the library owns something?
Check the library
catalog to see if the library owns a book. Check both the List of E-journals
and the List
of Print Journals to see if the library has access to a specific
journal.
How long does it take for material to arrive?
Requests are usually filled in one week, sometimes within two days. The
average time for receipt of your request is 6 days, though books
sometimes take slightly longer.
How do I know when my material arrives?
You are sent an e-mail when we receive your material.
Where do I pick up and return books?
Books are picked up at and returned to the library’s Circulation Desk.
How do I access articles that have arrived?
There are two ways to access articles. First, you can click on the URL
included in the e-mail notification you received (which will take you
directly to your article). Second, you can logon to ILLiad, click on the
"Received Articles" link and then click on the "Transaction Number" of
the article you want to see.
How do I check the status of my requests?
Check the status of your requests by logging into ILLiad and by
reviewing the main page, which lists all your outstanding requests.
Sometimes this information is limited. If you would like more
information, please contact Ron Foster, information below, and I will
try to respond within one business day.
How do I renew items?
Logon to ILLiad and click on the "Checked Out Items" link. Click on the
"Transaction Number" of the book you want to renew, and then click on
the "Renew Request" link. Check back in a couple days to see the real
due date: the due date the system automatically shows you is not always
correct.
Is security a problem if I use a public workstation?
It can be. Web browsers cache information and create a history file on
the local workstation. This practice allows a subsequent user of the
workstation to access the system under your name using the browser's
Back button to recall a page from the cache or by finding a page with
your personal information in the browser's history file. If you are
concerned about the security of your interlibrary loan requests, you can
take the following steps:
Access ILLiad only from your personal computer or an otherwise secure
workstation.
When using a public computer:
1. Delete from the history file those pages that contain your personal
information.
2. Exit from the Web browser before you leave the workstation. This
action prevents the Back button from accessing the pages you were using.
For more information, please contact:
Ron
Foster,
Associate Librarian
(315) 792-7318
