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Cayan Library

Document Delivery

What is Document Delivery?
Document Delivery is a service that provides articles to qualified students and to employees of SUNYIT/SUNY CNSE.

Who can use Document Delivery?
Document Delivery is available to three types of students: distance learning students; outreach students; and graduate students finishing their thesis or final project.

Distance learning students are defined as students currently enrolled in a SUNYIT/SUNY CNSE online course who live more than 25 miles from SUNYIT. (An Angel-enhanced or hybrid course does not qualify as an online course.) When you register with ILLiad, you must choose "Online Student" under "Status." If you need to change your status, logon to ILLiad and click on the "Change User Information" link.

Outreach students are defined as students currently enrolled in a SUNYIT/SUNY CNSE course taught at an institution more than 25 miles from SUNYIT. When you register with ILLiad, you must choose "Outreach Student" under "Status." If you need to change your status, logon to ILLiad and click on the "Change User Information" link.

Graduate students finishing their thesis or final project may request material through Document Delivery if they are not attending classes on campus. When you register with ILLiad, you must choose "Online Student" under "Status." If you need to change your status, logon to ILLiad and click on the "Change User Information" link.

How does Document Delivery work?
If we own the journal the article is in, we provide a scanned copy of the article. If we do not own the journal then we request the article from a library that does.

What about books?
You may request books we do not own through our regular interlibrary loan service, but you must come to the library to pick them up (unless you are associated with SUNY CNSE). Individuals may also obtain books by requesting them through their nearest public library, but the Cayan Library is not a party to that transaction.

How do I make requests?
Requests are made through ILLiad, the electronic system you use for all interlibrary loan services. When submitting a Document Delivery request, please put "DOCUMENT DELIVERY" in the form's "Notes" field.

How much does it cost?
Document Delivery is free, provided any articles acquired through interlibrary loan are free. If there is a charge for an article -- usually around $15 -- we check with you before we order it to see if you're willing to pay.

How much can I request?
You may request up to 10 items per day. The only other limit is the 5-in-5 rule explained below.

How long does it take?
Articles are usually available within 4 business days of request.

How do I know when my request has been filled?
You are sent an e-mail when your article is available.

How do I access articles?
Articles are available through the "Received Articles" link in ILLiad.

How long are articles available?
Articles are available for 28 days. After that, they are automatically deleted from our server.

How does Copyright Law affect Document Delivery?
The Copyright Law of the United States (Title 17, US Code) governs the making of photocopies or other reproductions of copyrighted material. Under certain conditions specified in the law, libraries are authorized to furnish a photocopy or reproduction. One of these specific conditions is that the copy is not to be "used for any purpose other than private study, scholarship or research." Libraries are able to provide journal articles to their users because the copyright law makes provision for the fair use of published materials.

However, there are restrictions on interlibrary loan requests. For example, libraries are not permitted to request for free more than five articles in a calendar year from a single journal title for its last five years of publication (the "5-in-5 rule"). You are also not allowed to ask for an entire issue of a journal. Document Delivery from our own collection is possible because the library has already paid for a subscription to the journal.

If a user makes a request for, or later uses, a copy for purposes in excess of "fair use," that user is liable for copyright infringement. This institution reserves the right to refuse a copying order if, in its judgement, fulfillment of the order would violate copyright law (37 CFR 201.14).

For more information, please contact:
Ron Foster,
Associate Librarian
(315) 792-7318