State University of New York Institute of Technology
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ITS Maintenance

ITS and User Services will be performing various maintenance on systems next week (10/07/2013 - 10/11/2013). There is little to no perceivable downtime for each service window, but any problems should be immediately reported to the Help Desk at 792-7440 to assist us in recognizing and troubleshooting any unforeseen issues.

On Monday morning (10/07/2013), Systems Administration and Web Services will be performing an update to the SSL certificate on the main SUNYIT website. We expect the maintenance window to last from 9:00 am to 11:00 am but expect no outages in the process. Please report any issues related to accessing the SUNYIT website to the Help Desk.

On Tuesday morning (10/08/2013), Systems Administration and Lab Support will migrate and update DHCP services for the computer lab network. The maintenance window for this migration is expected to last between 8:00 am and 11:00 am. We expect minimal downtime during this time. Any issues with network connectivity in the labs during this time should be immediately reported to the Help Desk.

On Wednesday afternoon (10/09/2013), Systems will be performing a migration and upgrade of the on-campus mail exchangers. The maintenance window for this migration is from 1:00 pm to 4:00 pm. We expect minimal downtime during this window. Immediately report any issues regarding community mailers, email lists, automated notifications, or scanning to helpdesk@sunyit.edu

On Thursday afternoon (10/09/2013), Systems Administration and the Banner Team will be migrating automated file transfers to a new server. We expect no downtime during this time.  Any issues with automated reports or password resets should be reported to the Helpdesk.

Thank you for your patience, assistance, and cooperation. We apologize for any inconvenience. 
 



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